Global Capability Centers (GCC’s)

Global Capability Centers (GCC’s) are strategic offshore or nearshore entities fully owned and operated by parent companies to leverage global talent, resources, and expertise. Here’s a comprehensive one-page overview of GCC’s:

Definition and Purpose

GCC’s, also known as Global In-house Centers (GIC’s) or Captive Centers, are established by multinational corporations to perform a range of strategic functions.
They provide specialized services such as:
  • Information Technology (IT)
  • Research and Development (R&D)
  • Engineering services
  • Business Process Outsourcing (BPO)
  • Analytics and data management

Key Benefits

  • Access to Global Talent: Tap into diverse skill sets and expertise across regions
  • Cost Efficiency: Leverage lower labor costs in offshore locations
  • Operational Excellence: Standardize processes and implement best practices
  • Scalability and Flexibility: Adapt operations based on business needs
  • Innovation Hub: Drive product development and strategic initiatives
  • Risk Management: Diversify operations and ensure business continuity

Core Functions

  • Technology and IT services
  • Research and development
  • Engineering and product design
  • Business process management
  • Analytics and data science
  • Customer support and service

Global Impact

  • Over 1,900 GCC’s in India alone, employing more than 1.3 million people
  • Significant contributors to economic growth in host countries
  • Span across various sectors including technology, engineering, consulting, manufacturing, and BFSI.

Popular Locations

India is a leading destination for GCC’s, with cities like Bengaluru, Hyderabad, Delhi NCR, Mumbai, Pune, and Chennai being popular choices
By leveraging GCC’s, organizations can enhance their global presence, drive innovation, and maintain a competitive edge in today’s fast-paced business environment. If India is NOT the location you are looking for we have strategic partners in Latin America, Eastern Europe, Middle East, Asia Pacific and Africa and we will help you with GCC in these locations.
 

GCC SOLUTIONS:

1. OWNED GCC: Your Global Edge, In-House

Our innovative Build-Optimize-Transfer (BOT) model offers a comprehensive solution for establishing and nurturing your global talent operations. This approach goes beyond traditional methods, focusing on continuous improvement and long-term success.

The BOT Process

Building the Foundation
We begin by creating a branded office space and secure business infrastructure, laying the groundwork for your global talent operations.

Optimizing Operations
Unlike competitors who simply operate, we continuously refine and enhance your global talent strategy, ensuring peak performance and efficiency.

Transferring Ownership
After three years, you have the option to fully integrate the Global Capability Center (GCC) into your organization, including the transition of employees.

Key Features

Tailored Recruitment
We recruit-to-fit, forming a dedicated team specifically aligned with your IT and business capabilities. 

Leadership Development
Our focus on fostering leadership ensures your global team operates efficiently and effectively. 

Comprehensive Support
From initial setup through the final transition, our team provides unwavering support and guidance.

Long-Term Benefits

By choosing our BOT model, you’ll experience: 

  1. Cost-effective expansion of your global presence
  2. Continuous optimization of your talent strategy
  3. Potential for significant long-term savings
  4. Seamless integration of a fully developed team into your organization

Our Build-Optimize-Transfer approach offers a strategic, all-inclusive solution for companies looking to establish and grow their global capabilities while maintaining flexibility and control.

2. GCC-as-a-Service: Tailored Solutions for the Future

In today’s rapidly evolving business landscape, technology executives are moving away from one-size-fits-all Global Capability Center (GCC) solutions. The new era of GCC’s offers flexible, customizable options that cater to each company’s unique needs and goals. 

Flexible A La Carte Model

GCC-as-a-Service introduces an innovative approach, allowing companies to select individual services based on their specific requirements. This model provides: 

  • Customization: Build the perfect combination of GCC services
  • Scalability: Easily adjust services as your needs change
  • Cost-effectiveness: Pay only for the services you need
Designed for Multinational Companies

This service is ideal for: 

  • Companies with existing legal entities in India
  • Organizations planning to establish a presence in India soon

Why Choose TTG?

As your strategic partner, TTG offers: 

  1. Recruitment and hiring of global team members
  2. Comprehensive enablement support
  3. Outcome-driven strategies tailored to your needs

By leveraging years of experience and client feedback, TTG has created an approachable framework that enhances capabilities and drives success within your existing centers of excellence. Discover how GCC-as-a-Service can transform your global operations and propel your company into the next era of innovation and efficiency.

3. MANAGED GCC: Unlock Global Talent: Leverage GCCs for Unparalleled Results

Flexible Managed GCC Model

Our Managed Global Capability Center (GCC) model offers a versatile solution to enhance your global team or explore the GCC concept before full-scale implementation. This approach allows you to drive innovation at your preferred pace and scale. 

Tailored Team Building

Through our proprietary recruit-to-fit model, we create a dedicated team of 5 to 40 professionals tailored to your needs. This managed team integrates seamlessly with your existing global workforce, offering a wide range of expertise: 

  • AI and Data Analytics
  • Cloud Computing
  • Digital Software Development
  • Salesforce Implementation
  • ERP Solutions
  • And more
Comprehensive Support

TTG’s Managed GCC Model goes beyond talent acquisition. Our shared services team provides crucial operational support, ensuring smooth functioning and maximizing efficiency. 

Superior Alternative

Experience proven success with our solution, surpassing traditional staffing agencies and offshore managed services providers. Elevate your global capabilities and drive exceptional results with our Managed GCC model.